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For a while now (usually around 4am while feeding my almost-six-month-old) I’ve found myself circling the same question. Why do agency account managers receive so little real training?  I know, exciting stuff right? But really, why is there no instruction on how to actually do the job? Some of this wondering likely stems from my own history slash trauma of years of trying to navigate the role with little (if any at all) leadership support and absolutely no guidance whatsoever